Privacy Policy

Enable Care Plus is committed to protecting the privacy, dignity, and confidentiality of all participants, families, and website users. We follow NDIS guidelines and relevant privacy laws to ensure personal information is handled safely and responsibly.

Information We Collect:

We may collect the following information:
- Name and contact details
- Personal and support-related information
- NDIS plan details
- Service requirements
- Communication and feedback details
This information is collected only for service delivery and duty of care purposes.

Use of Information

We use personal information to:
- Provide disability support services
- Improve service quality
- Communicate with participants
- Meet legal and NDIS requirements
- Ensure safety and care
We only collect information that is directly relevant to providing effective services.

Consent and Information Sharing

- We seek written consent before sharing information with other providers or agencies. - Information is shared only when required for service delivery or legal requirements. - Participant consent is always respected.

Data Security

We ensure:
- Personal data is stored securely
- Access is limited to authorized staff
- Records are protected and confidential
- Information is not shared without permission

Photos and Recordings

Photos, videos, or recordings are considered personal information.
We respect participant choices and only use images with proper consent.

Confidentiality

All staff must keep participant information confidential.
Information may only be disclosed if required by law or safety concerns.

Data Retention

Personal records are stored securely and kept only as long as necessary for service and legal purposes.

Complaints and Privacy Issues

Participants can report any privacy concerns or complaints.
We will investigate and resolve issues quickly and fairly.

Policy Updates

Enable Care Plus may update this privacy policy when required.

Contact Us

For any privacy-related concerns, contact Enable Care Plus.