Terms and Conditions

Welcome to Enable Care Plus. By using our website and services, you agree to follow these terms and conditions.

Services :

Enable Care Plus provides disability support services under NDIS guidelines.
Services are delivered based on participant needs, service agreements, and support plans.

Participant Rights :

Participants have the right to:
- Dignity and respect
- Privacy and confidentiality
- Safe and quality services
- Informed choice and control
- Feedback and complaints
- Culturally appropriate services

Participant Responsibilities

Participants must:
- Provide correct information
- Attend scheduled services
- Inform us about changes
- Respect staff and policies
- Pay agreed service fees on time

Service Agreement

All services are provided based on a service agreement that includes:
- Support details
- Fees and conditions
- Booking and cancellation rules
- Rights and responsibilities

Access to Services

Services are provided based on:
- Eligibility
- NDIS plan
- Participant needs
- Service availability

Safety and Conduct

Participants and staff must:
- Maintain respectful behavior
- Follow safety guidelines
- Avoid violence or discrimination

Privacy and Confidentiality

All participant information is protected and handled according to privacy policy.

Complaints and Feedback

Participants can submit complaints or feedback at any time.
We aim to resolve issues quickly and fairly.

Service Changes

Services may change due to:
- Operational requirements
- Emergencies
- Policy updates
Participants will be informed in advance.

Legal Compliance

Enable Care Plus follows NDIS standards and relevant laws.

Changes to Terms

Terms and conditions may be updated at any time.

Contact Information

For support or questions, contact Enable Care Plus.